Useful Information

Aparthotel Dei Mercanti Milano

Useful information for your stay - Aparthotel Dei Mercanti

Check-in / Check-out

  • Arrivals from 15:00 to 21:00
  • Departures by 10:30

Cancellation / Prepayment

  • Conditions for cancellation and prepayment policies vary according to room type. Check these conditions for the room before selecting it. Cancellation without payment of a penalty up to one week prior to the date booked, after this deadline the penalties stipulated in the Cancellation Policy will be applied.

Children and extra beds

  • Children can stay in some rooms.
  • Before booking, request a cot in the room.
  • The room cannot have extra beds.


  • Animals are not allowed.

Credit cards accepted

  • American Express
  • Visa
  • Master Card
  • Carta Sì
  • We also accept payments in cash up to a maximum of € 2.999,00

Useful information for your stay - currency - language - electric supply

In Italy the currency is Euro from January 1, 2002. In some shops you will still find the price in liras with the change in euro. The coins of euro are 1, 2, 5, 10, 20, 50 cents, 1, 2 euros. The notes are 5, 10, 50, 100, 200, 500 €. Shops accept all notes but we suggest that you avoid to use 200 and 500 € notes. Most of the shops accept all kinds of credit cards.

The native language is Italian but at the hotel our staff speaks fluently English.

Electric supply
In Italy supply is 220 v.

Useful information for your stay - banks - post office - shops opening

Usually banks open from 8:20 to 1:15 p.m. and from 3:00 to 4:30 p.m. (not every bank, you’d better ask). The dispensers for cash drawing are well visible outside the banks.

Post office
The post offices usually open from 8:30 a.m. to 6:00 p.m. all-day (not every office, you’d better ask).

Shops opening
From 9:00 a.m. to 1:00 p.m. and from 4:00 to 7:00 p.m., but in many stores there is all-day opening until 8:00 p.m. and sometimes to 10:00 p.m.. Some shops also open on Sundays.

Useful information for your stay - useful numbers - airports - calls for foreign countries

Useful numbers
112: Carabinieri
113: Police force
115: Firemen
118: Emergency
892021: Trenitalia
803116: ACI
1240: Inquiry about telephone numbers

Milan has three airports:
Malpensa – Linate – Orio al Serio

Calls for foreign countries
To call a foreign country, dial the international area code and then the user’s number.

Calls from abroad towards Italy
The international area code is +39 then please dial the area code of the location including zero (for Milan +39 02). Please do not dial  zero when calling a handy phone through an international code (+39 348). Even when not dialling the international code  the first zero is not necessary (348).